Ensured Validation procedure

The Xolphin validation team performs a number of checks before issuing an Ensured certificate.

Company validation

The company information that is included in a certificate is verified with an independent source. The specified company data must correspond to this registration. Company details are:

• Statutory or trade name
• Legal form
• Address data
• Postal Code
• Place
• Country / country code

Independent sources we use are the Chamber of Commerce or a similar source.

Phone validation

Our validation department will contact the specified contact person via a telephone number registered with a public independent source. The information in the application is checked, as well as the email address and, if applicable, the specified department.

Face-to-Face validation

An Ensured eSeal is issued to a department of an organization, an Ensured eSign to an employee of an organization. Because the eSign is a personal signature, an additional check is required. We cover this with a short agreement via the HR department of the applicant organization.

An exception is an application for a sole proprietorship. Instead of this contract and the telephone validation as described above, we perform a short video validation, in which the person for whom the certificate is requested identifies himself live via a video call via Teams with a valid proof of identity.